Our Commitment to Quality
We are absolutely committed to providing a total quality service to our customers.
We know you only use high standard bathroom products in your projects and require the very best quality materials.
A Quality Management System (QMS) is followed by Vernon Tutbury, where the efficiency and effectiveness of every business activity is measured and monitored. Our commitment to quality is absolute. We understand that our customers only seek high quality bathroom solutions, so we continually improve the effectiveness of our Quality Management System, which satisfies all the requirements of ISO 9001:2000.
Quality procedures and processes are documented and followed throughout the business. We correct conditions that may have created or could create non-conformances of materials, services or deviations from agreed procedures or practices. Where a process or procedure could cause a non-conformance, an improved system is substituted.
The Vernon Tutbury team take full responsibility for managing and maintaining Total Quality Management of our customers’ satisfaction.